CGI FX Suite 360


CGI FXSuite360 is a professional-grade financial platform designed for high-stakes institutional trading and global cash management. The project focused on modernizing the full FX lifecycle to facilitate smarter, automated trading while maintaining 100% uptime for systems handling $70B+ in annual settlements.

My role

I worked on the CGI tool FXSuite360, where I was responsible for the end-to-end redesign of the platform's trading experience. By understanding complex operational and regulatory requirements, I translated technical insights into intuitive flows that safely manage $70B+ in annual settlements. I focused on high-precision data visibility, WCAG accessibility, and consistent CGI branding. Throughout the process, I closely collaborated with product managers and developers, utilizing AI-driven prototyping to ensure a feasible, accurate implementation that ultimately led to a 72% reduction in support tickets.

Timeline

Nov 2025 - Jun 2026

Team

Product Manager, UI/UX Designer (me), Front End Engineer, Back End Engineer, Business Development, Customer support (internal feedback), Compliance & Risk team

Sector

Fintech

Tools

Figma

Impact

  • 72% Reduction in Support Tickets: The new "safety rails" and clear UI significantly decreased errors related to broken payments.

  • High Successful Download Rate: 9/10 regulatory reports are now generated and downloaded successfully on the first attempt.

  • Rapid Adoption: 32% of active accounts successfully adopted the new reporting and security roles within the first 60 days.

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